SHIPPING INFORMATION

Delivery times of stocked goods

On a large part of our range, orders placed before 4 p.m. are delivered within two working days. We try to ship products that we have in stock on the same working day. However, we also depend on the parcel service of PostNL and DHL and it may happen that you may have to wait a little longer for your order!

You will also receive an email from us on the day of shipment with a Track & Trace link so that you know exactly when your order has been shipped and when you can expect it. This email is always sent by us. Haven’t received it yet? Check your spam or junk mail.

Delivery times of out of stock goods

Delivery times for products that we do not have in stock at the time of ordering are approximately 3 to 4 weeks. Each product page contains an expected delivery time of the product. Delivery time of stock products are green in color and standard is 2 – 3 working days. Products that are sold out are orange in color and delivery time is 3 – 4 weeks.

FAQs

All orders within the Netherlands and Belgium ordered on working days before 16:00, are delivered within two working days.

Via DHL or PostNL.
You can track the status when you log in to the website and go to “my account”. Once your order has been shipped, you will receive a track and trace number by email.

A confirmation email will be sent within a few minutes. If you have not received an email after 15 minutes, please check your junk folder. If you have not received confirmation, it is possible that the entered email address has a typing error. You can always contact us so that we can check it for you.